Yes. Cartrack is approved by all major insurance companies.
Yes. Insurance companies do offer a discount when Cartrack units are installed in vehicles, thus ensuring you receive cheaper car insurance.
The in-house recovery team have developed a close working relationship with the SAP, and regularly recover vehicles with the SAP’s assistance.
All Cartrack units are active upon installation.
All Cartrack units are automatically tested on a regular basis. However, the onus still remains on you to test your units regularly. You can do this by contacting the Control Room on 0861 22 78 72, and asking for your unit to be tested, 24 hours a day, 7 days a week.
No, it’s completely free of charge.
Phone the Cartrack Control Room immediately, and confirm the theft. The recovery team will be mobilised in the event of a known theft or hijacking, and you will be kept informed of the progress.
No. You are welcome to test your unit wherever you are situated. Provided there is GSM coverage, the test can be completed.
Yes, Cartrack’s devices can also be installed on heavy machinery, commercial vehicles, trucks and trailers, along with family sedans.
Every Cartrack unit is equipped with international roaming capabilities, and can therefore be tracked beyond South Africa’s borders where roaming arrangements exist.
No, with the exception of the Fleet Lite which does not include Stolen Vehicle Recovery. Should you request a recovery on a Fleet Lite unit, you will be liable for the full cost of recovery.
For a cross border recovery there may be a cost to repatriation, depending on the country and its regulations.
Yes. Cartrack recovery agents work 24 hours a day, 7 days a week, 365 days a year.
No. however, we advise you to test your unit after booking your vehicle in for a major service or mechanical work, or following a major accident.
Cartrack utilises the latest GSM and RF technology to position vehicles in all areas where there is GSM coverage, including across borders into countries where Cartrack has agreements with the networks.
No, unless you require a recovery service, in which event our recovery crew will be informed of your whereabouts. You can set a password to access your account, but anyone phoning in will be required to identify themselves before any information is relayed.
No. We are supported by the major manufacturers within the motor industry.
No. Our technicians are mobile, and will meet you at a place and time convenient to you.
Cartrack has full ground and air coverage, along with its own in-house recovery team.
Yes, to access the mobi site, type the url mobi.cartrack.co.za to login to the fleet management system.